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Professional Services Technology
Client
Multinational Tech Services Group
Service Areas
Strategy | Transformation
Sector: Technology / B2B Services
The Challenge
Following a £100M acquisition, the group had two overlapping operating models, product teams working at odds, and no shared go-forward strategy. Value was leaking daily.
What We Did
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Mapped current state: org structures, delivery processes, product overlap
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Led executive workshops to align on strategic intent
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Designed and implemented a unified operating model
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Defined new GTM approach with shared sales enablement
The Outcome
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£1.8M in cost savings identified and captured in Year 1
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Commercial alignment across UK and DACH teams
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Rationalised product suite with clearer ownership and delivery accountability
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Improved internal NPS and reduced cross-team conflict